This policy explains what information Creator Ladder collects, why we collect it and how we keep it safe.
What we collect
- Your name, email address and phone number when you create an account.
- Your payment details that you send us, such as the payment method, reference number and payment screenshot.
- Your learning activity: lessons finished, quizzes, games, certificates and rewards.
- Basic technical information, such as your browser and the pages you open, so the website works well.
Why we use it
- To create your account and open the courses you buy.
- To check payments and keep a record of them.
- To show your progress, rewards and certificates.
- To answer your support messages.
- To keep the website safe and stop misuse.
Who can see it
Only our team can see your information. We do not sell your information. We only share it when the law requires it, or with services we use to run the website (for example hosting), and only as much as needed.
Ads and cookies
We use a small cookie to keep you logged in. If we run ads (for example on Facebook or Instagram), those platforms may use their own cookies under their own policies.
Your choices
You can see and change your name and phone number in your account. You can ask us to delete your account and information by writing to support@creatorladder.example.
How long we keep it
We keep your information while your account is open, and payment records for as long as the law requires.
Contact
Questions about privacy? Write to support@creatorladder.example.